A GTB Employee Helped Bank Customer Set Up Her App, Then ‘stole’ Her N600,000 by GreyLaw(m)
By Emmanuel Uti Ngozi Njoku, a Lagos-based trader, has accused a staff member of the Guaranty Trust Bank (GTB) branch in Egbe, Lagos, of defrauding her under the guise of helping her. Njoku also accused the bank of shielding the employee whose name she did not know. She told FIJ that she went to the branch on March 18 to upgrade her account’s daily transfer limit. After she explained why she was there, a male staffer asked her to use the bank app. Seeing she could not use the app, Njoku said the staffer asked for her card and pin to help her set up an account on the app. He did it successfully, and she left for her house. But the following morning, I woke up to four debit alert messages totalling N600,000. What I saw surprised me, as nothing of the sort had happened before. I knew it had something to do with registering the app and with the man who helped me,” she told FIJ. I did not use the application to do any transactions after I left the bank. He told me the app would only work af...